Text as of 23 Dec 2015 · Consolidated version of 23 December 2015 · Same wording as today’s text.Today’s text
Article 69 — Obligations of the payment service user in relation to payment instruments and personalised security credentials
Financial services★Level 1DirectivePSD2Stage: AdoptedStage 3 of 3: Proposal → Agreed → Adopted·VerifiedIdentical to the official source.·Official source
(a)use the payment instrument in accordance with the terms governing the issue and use of the payment instrument, which must be objective, non-discriminatory and proportionate;
(b)notify the payment service provider, or the entity specified by the latter, without undue delay on becoming aware of the loss, theft, misappropriation or unauthorised use of the payment instrument.
2.For the purposes of point (a) of paragraph 1, the payment service user shall, in particular, as soon as in receipt of a payment instrument, take all reasonable steps to keep its personalised security credentials safe.