> For the complete documentation index, see [llms.txt](https://www.headlesslaw.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.headlesslaw.com/dsa/chapters/iii.md).

# Chapter III — Due diligence obligations for a transparent and safe online environment

Articles 11–48 of Regulation (EU) 2022/2065 (DSA).

* [Article 11 — Points of contact for Member States’ authorities, the Commission and the Board](/dsa/articles/11.md)
* [Article 12 — Points of contact for recipients of the service](/dsa/articles/12.md)
* [Article 13 — Legal representatives](/dsa/articles/13.md)
* [Article 14 — Terms and conditions](/dsa/articles/14.md)
* [Article 15 — Transparency reporting obligations for providers of intermediary services](/dsa/articles/15.md)
* [Article 16 — Notice and action mechanisms](/dsa/articles/16.md)
* [Article 17 — Statement of reasons](/dsa/articles/17.md)
* [Article 18 — Notification of suspicions of criminal offences](/dsa/articles/18.md)
* [Article 19 — Exclusion for micro and small enterprises](/dsa/articles/19.md)
* [Article 20 — Internal complaint-handling system](/dsa/articles/20.md)
* [Article 21 — Out-of-court dispute settlement](/dsa/articles/21.md)
* [Article 22 — Trusted flaggers](/dsa/articles/22.md)
* [Article 23 — Measures and protection against misuse](/dsa/articles/23.md)
* [Article 24 — Transparency reporting obligations for providers of online platforms](/dsa/articles/24.md)
* [Article 25 — Online interface design and organisation](/dsa/articles/25.md)
* [Article 26 — Advertising on online platforms](/dsa/articles/26.md)
* [Article 27 — Recommender system transparency](/dsa/articles/27.md)
* [Article 28 — Online protection of minors](/dsa/articles/28.md)
* [Article 29 — Exclusion for micro and small enterprises](/dsa/articles/29.md)
* [Article 30 — Traceability of traders](/dsa/articles/30.md)
* [Article 31 — Compliance by design](/dsa/articles/31.md)
* [Article 32 — Right to information](/dsa/articles/32.md)
* [Article 33 — Very large online platforms and very large online search engines](/dsa/articles/33.md)
* [Article 34 — Risk assessment](/dsa/articles/34.md)
* [Article 35 — Mitigation of risks](/dsa/articles/35.md)
* [Article 36 — Crisis response mechanism](/dsa/articles/36.md)
* [Article 37 — Independent audit](/dsa/articles/37.md)
* [Article 38 — Recommender systems](/dsa/articles/38.md)
* [Article 39 — Additional online advertising transparency](/dsa/articles/39.md)
* [Article 40 — Data access and scrutiny](/dsa/articles/40.md)
* [Article 41 — Compliance function](/dsa/articles/41.md)
* [Article 42 — Transparency reporting obligations](/dsa/articles/42.md)
* [Article 43 — Supervisory fee](/dsa/articles/43.md)
* [Article 44 — Standards](/dsa/articles/44.md)
* [Article 45 — Codes of conduct](/dsa/articles/45.md)
* [Article 46 — Codes of conduct for online advertising](/dsa/articles/46.md)
* [Article 47 — Codes of conduct for accessibility](/dsa/articles/47.md)
* [Article 48 — Crisis protocols](/dsa/articles/48.md)


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