Article 14 — Transmission and receipt of information

1.Transmission of documents or any other information to and from the Commission shall take place by digital means. Technical specifications regarding the means of transmission and signature may be issued or published and regularly updated by the Commission.

2.Documents transmitted by digital means shall be signed using at least one Qualified Electronic Signature complying with the requirements set out in Regulation (EU) 910/2014 of the European Parliament and of the Council.

3.Documents transmitted to the Commission by digital means shall be deemed to have been received on the day when an acknowledgment of receipt is sent by the Commission.

4.For real or near real-time information shared through APIs or any other equivalent means the Commission shall define the methods and duration of such sharing of information. Prior to defining the methods and duration the Commission may invite the provider to propose other methods of real-time information sharing.

5.Documents and any other information transmitted to the Commission by digital means shall be deemed not to have been received if one of the following circumstances occurs:

6.The Commission shall inform the sender without undue delay if one of the circumstances referred to in paragraph 5 occurs and give it the possibility to express its views and rectify the situation within a reasonable time limit.

7.By way of derogation from paragraph 1, under exceptional circumstances which make transmission by digital means impossible or exceedingly difficult, documents may be transmitted to the Commission by registered mail. Those documents shall be deemed to have been received by the Commission on the day of their delivery at the address of the responsible Commission service as published by the Commission on its website.

8.By way of derogation from paragraphs 1 and 7, under exceptional circumstances which make transmission by digital means and registered mail impossible or exceedingly difficult, documents may be transmitted to the Commission by means of hand delivery. Those documents shall be deemed to have been received on the day of their delivery at the address of the responsible Commission service as published by the Commission on its website. The delivery shall be confirmed in an acknowledgement of receipt by the Commission.