(c)the methods of communication to be used between the investment firm and the client including, where relevant, those for the sending and reception of orders;
(f)the nature, frequency and timing of the reports on the performance of the service to be provided by the investment firm to the client in accordance with Article 25(6) of Directive 2014/65/EU;
(g)where the investment firm holds client financial instruments or client funds, a summary description of the steps which it takes to ensure their protection, including summary details of any relevant investor compensation or deposit guarantee scheme which applies to the firm by virtue of its activities in a Member State;
(i)at the request of the client, further details of that conflicts of interest policy in a durable medium or by means of a website (where that does not constitute a durable medium) provided that the conditions set out Article 3(2) are satisfied.
The information listed in points (a) to (i) shall be provided in good time before the provision of investment services or ancillary services to clients or potential clients.
2.When providing the service of portfolio management, investment firms shall establish an appropriate method of evaluation and comparison such as a meaningful benchmark, based on the investment objectives of the client and the types of financial instruments included in the client portfolio, so as to enable the client for whom the service is provided to assess the firm's performance.
3.Where investment firms propose to provide portfolio management services to a client or potential client, they shall provide the client, in addition to the information required under paragraph 1, with such of the following information as is applicable:
(d)the types of financial instrument that may be included in the client portfolio and types of transaction that may be carried out in such instruments, including any limits;
(e)the management objectives, the level of risk to be reflected in the manager's exercise of discretion, and any specific constraints on that discretion.
The information listed in points (a) to (e) shall be provided in good time before the provision of investment services or ancillary services to clients or potential clients.