Skip to the text
In this act Article 2 of 13
Text as of 26 Oct 2026 · Commission Delegated Regulation (EU) 2024/1772, OJ L, 2024/1772, 25.6.2024 · Same wording as today’s text.Today’s text

Article 2 — Reputational impact

Financial servicesLevel 2RTSDORAIn forceOfficial source

2(1)

1.For the purposes of determining the reputational impact of the incident as referred to in Article 18(1), point (a), of Regulation (EU) 2022/2554, financial entities shall consider that a reputational impact has occurred where at least one of the following criteria is met:

Copy link
2(1)(a)
a)the incident has been reflected in the media;
Copy link
2(1)(b)
b)the incident has resulted in repetitive complaints from different clients or financial counterparts on client-facing services or critical business relationships;
Copy link
2(1)(c)
c)the financial entity will not be able to or is likely not to be able to meet regulatory requirements as a result of the incident;
Copy link
2(1)(d)
d)the financial entity will or is likely to lose clients or financial counterparts with a material impact on its business as a result of the incident.\
Copy link
2(2)

2.When assessing the reputational impact of the incident, financial entities shall take into account the level of visibility that the incident has gained or is likely to gain in relation to each criterion listed in paragraph 1.

Copy link