Recital 67

Manufacturers should also notify any severe incident having an impact on the security of the product with digital elements to the CSIRT designated as coordinator and ENISA. In order to ensure that users can react quickly to severe incidents having an impact on the security of their products with digital elements, manufacturers should also inform their users about any such incident and, where applicable, about any corrective measures that the users can deploy to mitigate the impact of the incident, for example by publishing relevant information on their websites or, where the manufacturer is able to contact the users and where justified by the cybersecurity risks, by reaching out to the users directly.