Article 86 — Representation

Digital & dataLevel 1RegulationDSAApplies from 17 Feb 2024Official source

1.Without prejudice to Directive (EU) 2020/1828 or to any other type of representation under national law, recipients of intermediary services shall at least have the right to mandate a body, organisation or association to exercise the rights conferred by this Regulation on their behalf, provided the body, organisation or association meets all of the following conditions:

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86(1)(a)

(a)it operates on a not-for-profit basis;

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86(1)(b)

(b)it has been properly constituted in accordance with the law of a Member State;

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86(1)(c)

(c)its statutory objectives include a legitimate interest in ensuring that this Regulation is complied with.

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86(2)

2.Providers of online platforms shall take the necessary technical and organisational measures to ensure that complaints submitted by bodies, organisations or associations referred to in paragraph 1 of this Article on behalf of recipients of the service through the mechanisms referred to in Article 20(1) are processed and decided upon with priority and without undue delay.

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