> For the complete documentation index, see [llms.txt](https://www.headlesslaw.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://www.headlesslaw.com/tofr/articles/21.md).

# Article 21 — Transfers of crypto-assets with missing information on the originator or the beneficiar

*In force · Regulation (EU) 2023/1113, OJ L 150, 9.6.2023 · Checked against EUR-Lex on 19 Oct 2026 ·* [*Official source*](https://eur-lex.europa.eu/eli/reg/2023/1113/oj/eng)

1. The [intermediary crypto-asset service provider](https://www.headlesslaw.com/definitions/tofr/intermediary-crypto-asset-service-provider) shall establish effective risk-based procedures, including procedures based on the risk-sensitive basis referred to in Article 13 of Directive (EU) 2015/849, for determining whether to execute, reject, return or suspend a [transfer of crypto-assets](https://www.headlesslaw.com/definitions/tofr/transfer-of-crypto-assets) lacking the required information on the [originator](https://www.headlesslaw.com/definitions/tofr/originator) and the [beneficiary](https://www.headlesslaw.com/definitions/tofr/beneficiary) and for taking the appropriate follow up action.

   Where the [intermediary crypto-asset service provider](https://www.headlesslaw.com/definitions/tofr/intermediary-crypto-asset-service-provider) becomes aware, when receiving a [transfer of crypto-assets](https://www.headlesslaw.com/definitions/tofr/transfer-of-crypto-assets), that the information referred to in Article 14(1), points (a), (b) and (c), and Article 14(2), points (a), (b) and (c), or Article 15(1), is missing or incomplete, that [intermediary crypto-asset service provider](https://www.headlesslaw.com/definitions/tofr/intermediary-crypto-asset-service-provider) shall, on a risk-sensitive basis and without undue delay:

   **(a)** reject the transfer or return the transferred [crypto-assets](https://www.headlesslaw.com/definitions/tofr/crypto-asset); or

   **(b)** request the required information on the [originator](https://www.headlesslaw.com/definitions/tofr/originator) and the [beneficiary](https://www.headlesslaw.com/definitions/tofr/beneficiary) before making the transmission of the [transfer of crypto-assets](https://www.headlesslaw.com/definitions/tofr/transfer-of-crypto-assets).
2. Where the [crypto-asset service provider](https://www.headlesslaw.com/definitions/tofr/crypto-asset-service-provider) repeatedly fails to provide the required information on the originator or the beneficiary, the intermediary crypto-asset service provider shall:

   **(a)** take steps, which may initially include the issuing of warnings and setting of deadlines, before proceeding to a rejection, restriction or termination in accordance with point (b) if the required information is still not provided; or

   **(b)** directly reject any future transfers of crypto-assets to or from, or restrict or terminate its business relationship with, that crypto-asset service provider.

   The intermediary crypto-asset service provider shall report that failure, and the steps taken, to the competent authority responsible for monitoring compliance with anti-money laundering and counter-terrorist financing provisions.

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[Chapter III — Obligations on crypto-asset service providers](/tofr/chapters/iii.md) › Section 3 — Obligations on intermediary crypto-asset service providers · [← Article 20](/tofr/articles/20.md) · [Article 22 →](/tofr/articles/22.md)