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---
title: "EBA Q&A 2019_5044 — Q&A — Recording of e-money [Final Q&A]"
shortTitle: "EBA Q&A 2019_5044 — Q&A — Recording of e-money [Final Q&A]"
answer_id: EBA_QA_2019_5044
status: "Final Q&A"
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regulation: "PSD2"
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legal_basis: "Article 96(6) PSD2"
date: 24 July 2020
source_link: https://www.eba.europa.eu/single-rule-book-qa/qna/view/publicId/2019_5044
lifecycle: "Final Q&A"
text_version: "EBA Q&A register, 24 July 2020"
source_url: "https://www.eba.europa.eu/single-rule-book-qa/qna/view/publicId/2019_5044"
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    question_submitted_on: "EBA Q&A register entry 2019_5044, field 'Submission date'"
lifecycle_label: "Final Q&A"
---

**Answer by the EBA, published in its Q&A tool · not legislation · published 24 Jul 2020 [Final Q&A]**

*Final Q&A · EBA Q&A register, 24 July 2020 · Checked against the EBA publication on 26 Oct 2026 · [Official source](https://www.eba.europa.eu/single-rule-book-qa/qna/view/publicId/2019_5044)*

| | |
|---|---|
| **Full title** | EBA Q&A 2019_5044 — Q&A — Recording of e-money \[Final Q&A\] |
| **Prepared by** | EBA |
| **Published by** | EBA, in the EBA Single Rulebook Q&A tool |
| **Reference** | EBA_QA_2019_5044 |
| **Document type** | Q&A |
| **Legal nature** | Not legislation |
| **Addressees** | Not stated in the document |
| **Dates** | Published 24 July 2020; question submitted 12 December 2019 |
| **Legal basis** | Article 96(6) PSD2 |
| **Related instruments** | None recorded |
| **Text on this page** | Word for word — the full text of the EBA publication |

**Recording of e-money**

### Question

If a card issued by an E-money institution has a cash function, how should the cash withdrawal from that card be recorded? Should it be recorded on the debit card withdrawal, as the E-money breakdown section does not include a cash withdrawal category?

### Background

We have been asked by an E-money institution how to record the cash withdrawals from cards issued by an E-money institution but with a cash function. We would appreciate you support on this.

According to GL 1.5, payment service providers (PSPs) should report under Table F “transactions and fraudulent transactions where e-money has been transferred by an e-money provider to a beneficiary account”. Cash withdrawals with e-money cards are not considered as “transfers” within the meaning of GL 1.5.

***

### Answer

In accordance with Guideline 7.15 of the EBA Guidelines on fraud reporting under PSD2 (EBA/GL/2018/05) as amended by the EBA Guidelines EBA/GL/2020/01, cash withdrawals and fraudulent cash withdrawals using a card at ATMs, at bank counters and through retailers (‘cash back’), should be reported by the issuing payment service provider (the issuer) in accordance with the Data Breakdown E in Annex 2 of the Guidelines.

As regards reporting of e-money payment transactions, Guideline 7.2 provides that “when providing data on e-money transactions, the payment service provider (PSP) should include e-money payment transactions: a. where the PSP is identical to the payee’s PSP, or b. where a card with an e-money functionality is used.” However, this Guideline should be interpreted in conjunction with Guideline 1.5 which provides that “transactions and fraudulent transactions where e-money has been transferred by an e-money provider to a beneficiary account” should be reported in accordance with the Data Breakdown F. Cash withdrawals with e-money cards are not considered as “transfers” within the meaning of Guideline 1.5.

Accordingly, cash withdrawals using cards with an e-money function, where the user redeems the e-money stored on the card by withdrawing funds, are out of scope of reporting under the EBA Guidelines on fraud reporting. By contrast, cash withdrawals using a payment card with a non e-money function, should be reported in accordance with Guideline 7.15 under the Data Breakdown E.

***

**Source:** [EBA original document](https://www.eba.europa.eu/single-rule-book-qa/qna/view/publicId/2019_5044)

## Related Level 1 articles

- [Article 96 — Incident reporting](../../../articles/96.md)