# Article 11 — Significant incidents with regard to providers of online marketplaces **Commission Implementing Regulation (EU) 2024/2690 · binding · OJ L, 2024/2690, 18.10.2024 · dated 17 Oct 2024 [in force]** *In force · Commission Implementing Regulation (EU) 2024/2690, OJ L, 2024/2690, 18.10.2024 · Checked against EUR-Lex on 26 Oct 2026 · [Official source](https://eur-lex.europa.eu/eli/reg_impl/2024/2690/oj/eng)* With regard to providers of online marketplaces, an incident shall be considered significant under Article 3(1)(g) where it fulfils one or more of the following criteria: **(a)** an online marketplace is completely unavailable for more than 5 % of an online marketplace’s users in the Union, or for more than 1 million of an online marketplace’s users in the Union, whichever number is smaller; **(b)** more than 5 % of an online marketplace’s users in the Union, or more than 1 million of an online marketplace’s users in the Union, whichever number is smaller, are impacted by limited availability of that online marketplace; **(c)** the integrity, confidentiality or authenticity of stored, transmitted or processed data related to the provision of an online marketplace is compromised as a result of a suspectedly malicious action; **(d)** the integrity, confidentiality or authenticity of stored, transmitted or processed data related to the provision of an online marketplace is compromised with an impact on more than 5 % of that online marketplace’s users in the Union, or on more than 1 million of that online marketplace’s users in the Union, whichever number is smaller.