--- title: "Article 72 — Identification, prevention, management and disclosure of conflicts of interest" type: regulation legal_status: in_force source: "https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:02023R1114-20240109" shortTitle: "Article 72 — Identification, prevention, management and disclosure of conflicts of interest" instrument_type: level1_regulation authority: Commission binding: true binding_character: binding mica_level2: false legal_basis: Regulation (EU) 2023/1114 instrument: mica celex: 32023R1114 text_version: "Consolidated version of 9 January 2024" source_url: "https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:02023R1114-20240109" check_status: matched verified: true last_checked: 2026-11-09 --- *In force · Consolidated version of 9 January 2024 · Verified 9 Nov 2026 · [Official source](https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:02023R1114-20240109)* 1. [Crypto-asset service providers](https://www.headlesslaw.com/definitions/mica/crypto-asset-service-provider) shall implement and maintain effective policies and procedures, taking into account the scale, the nature and range of crypto-asset services provided, to identify, prevent, manage and disclose conflicts of interest between: **(a)** themselves and: **(i)** their shareholders or members; **(ii)** any person directly or indirectly linked to the [crypto-asset service providers](https://www.headlesslaw.com/definitions/mica/crypto-asset-service-provider) or their shareholders or members by control; **(iii)** members of their [management body](https://www.headlesslaw.com/definitions/mica/management-body); **(iv)** their employees; or **(v)** their [clients](https://www.headlesslaw.com/definitions/mica/client); or **(b)** two or more [clients](https://www.headlesslaw.com/definitions/mica/client) whose mutual interests conflict. 2. [Crypto-asset service providers](https://www.headlesslaw.com/definitions/mica/crypto-asset-service-provider) shall, in a prominent place on their website, disclose to their clients and prospective clients the general nature and sources of conflicts of interest referred to in paragraph 1 and the steps taken to mitigate them. 3. The disclosure referred to in paragraph 2 shall be made in an electronic format and shall include sufficient detail, taking into account the nature of each [client](https://www.headlesslaw.com/definitions/mica/client), in order to enable each client to take an informed decision about the [crypto-asset service](https://www.headlesslaw.com/definitions/mica/crypto-asset-service) in the context of which the conflicts of interest arise. 4. [Crypto-asset service providers](https://www.headlesslaw.com/definitions/mica/crypto-asset-service-provider) shall assess and, at least annually, review their policy on conflicts of interest and take all appropriate measures to address any deficiencies in that respect. 5. ESMA, in close cooperation with EBA, shall develop draft regulatory technical standards to further specify: **(a)** the requirements for the policies and procedures referred to in paragraph 1, taking into account the scale, the nature and the range of [crypto-asset services](https://www.headlesslaw.com/definitions/mica/crypto-asset-service) provided; **(b)** the details and methodology for the content of the disclosure referred to in paragraph 2. ESMA shall submit the draft regulatory technical standards referred to in the first subparagraph to the Commission by 30 June 2024. Power is delegated to the Commission to supplement this Regulation by adopting the regulatory technical standards referred to in the first subparagraph of this paragraph in accordance with Articles 10 to 14 of Regulation (EU) No 1095/2010. *** ### Related * [crypto-asset service provider](https://www.headlesslaw.com/definitions/mica/crypto-asset-service-provider) — definition used in this article * [crypto-asset service](https://www.headlesslaw.com/definitions/mica/crypto-asset-service) — definition used in this article * [management body](https://www.headlesslaw.com/definitions/mica/management-body) — definition used in this article * [crypto-asset](https://www.headlesslaw.com/definitions/mica/crypto-asset) — definition used in this article ## Related Level 2 and Level 3 ### Binding measures - [2025/1142 — RTS — CASP Conflicts of Interest \[in force\]](../level-2/rts/regulatory-technical-standards-on-requirements-for-policies-and-procedures-on-conflicts-of-interest.md) ### Guidance and Q&A - [ESMA Q&A 2933 — Q&A — Non-EU entities in signing \[Forwarded to EC/Public Consultation/Other\]](../level-3/q-and-a/esma/esma-qa-2933-non-eu-group-entities-transaction-signing.md) ### Process documents - [ESMA18-72330276-1634 — Report — First Technical Standards Package \[final draft submitted\]](../process/final-report-on-the-technical-standards-specifying-certain-requirements-of-mica-1st-package.md) *** [Title V — Authorisation and operating conditions for crypto-asset service providers](../titles/v.md) › Chapter 2 — Obligations for all crypto-asset service providers · [← Article 71](71.md) · [Article 73 →](73.md)