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---
title: "ESMA Q&A 2328 — Q&A — Regulation (EU) 2022/2554 - The Digital Operational [Question Rejected]"
shortTitle: "ESMA Q&A 2328 — Q&A — Regulation (EU) 2022/2554 - The Digital Operational [Question Rejected]"
answer_id: ESMA_QA_2328
topic: "Other DORA topics"
status: "Question Rejected"
type: qa
instrument_type: qa
authority: ESMA
binding: false
binding_character: non_binding
legal_status: withdrawn
regulation: "DORA"
dora_level3: true
mica_level2: false
legal_basis: "DORA"
date: 6 November 2024
source_link: https://www.esma.europa.eu/publications-data/questions-answers/2328
lifecycle: "Question Rejected"
text_version: "ESMA Q&A register, 6 November 2024"
source_url: "https://www.esma.europa.eu/publications-data/questions-answers/2328"
check_status: matched
verified: true
last_checked: 2026-10-26
checked_against: "the ESMA publication"
source:
  prepared_by: "not stated in the document"
  published_by: "ESMA"
  published_in: "ESMA Q&A tool"
  evidence:
    prepared_by: "ESMA_QA_2328"
    locator: "ESMA Q&A entry ESMA_QA_2328: no answer; no author named"
document_type: "qa_question"
legal_nature: "not_legislation"
addressees: "not stated in the document"
dates:
  question_submitted_on: "2024-11-06"
  locators:
    question_submitted_on: "ESMA Q&A Excel export ESMA_QA_2328, column 'Date of submission'"
lifecycle_label: "Question Rejected"
---

**Question published in the ESMA Q&A tool · no answer · not legislation [Question Rejected]**

*Question Rejected · ESMA Q&A register, 6 November 2024 · Checked against the ESMA publication on 26 Oct 2026 · [Official source](https://www.esma.europa.eu/publications-data/questions-answers/2328)*

| | |
|---|---|
| **Full title** | ESMA Q&A 2328 — Q&A — Regulation (EU) 2022/2554 - The Digital Operational \[Question Rejected\] |
| **Prepared by** | Not stated in the document |
| **Published by** | ESMA, in the ESMA Q&A tool |
| **Reference** | ESMA_QA_2328 |
| **Document type** | Q&A |
| **Legal nature** | No answer · not legislation |
| **Addressees** | Not stated in the document |
| **Dates** | Question submitted 6 November 2024 |
| **Legal basis** | DORA |
| **Related instruments** | None recorded |
| **Text on this page** | Word for word — the full text of the ESMA publication |

**Regulation (EU) 2022/2554 - The Digital Operational Resilience Act (DORA)**

### Question

We have service providers (Market Axess), who classify themselves as DORA-relevant because they offer regulated financial services (ARM and APA). However, they do not see themselves obligated to make contractual adjustments according to Article 30. This is because "financial services" would not fall under the definition of "ICT service" as per [Article 3(21)](../../../articles/3.md) of DORA. Additionally, this requirement would only apply to non-regulated companies. Is this understanding correct?

***

**Source:** [ESMA original document](https://www.esma.europa.eu/publications-data/questions-answers/2328)