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---
title: "EBA Q&A 2025_7367 — Q&A — Correct classification of services related [Rejected question]"
shortTitle: "EBA Q&A 2025_7367 — Q&A — Correct classification of services related [Rejected question]"
answer_id: EBA_QA_2025_7367
status: "Rejected question"
type: qa
instrument_type: qa
authority: EBA
binding: false
binding_character: non_binding
legal_status: withdrawn
regulation: "DORA"
dora_level3: true
mica_level2: false
legal_basis: "DORA"
date: 23 July 2025
source_link: https://www.eba.europa.eu/single-rule-book-qa/qna/view/publicId/2025_7367
lifecycle: "Rejected question"
text_version: "EBA Q&A register, 23 July 2025"
source_url: "https://www.eba.europa.eu/single-rule-book-qa/qna/view/publicId/2025_7367"
check_status: matched
verified: true
last_checked: 2026-10-26
checked_against: "the EBA publication"
source:
  prepared_by: "not stated in the document"
  published_by: "EBA"
  published_in: "EBA Single Rulebook Q&A tool"
  evidence:
    prepared_by: "Individual"
    locator: "EBA Q&A register entry 2025_7367: no answer; the register names only the 'Type of submitter'"
document_type: "qa_question"
legal_nature: "not_legislation"
addressees: "not stated in the document"
dates:
  published_on: "2025-07-23"
  question_submitted_on: "2025-03-05"
  locators:
    published_on: "EBA Q&A register entry 2025_7367, field 'Rejected publishing date'"
    question_submitted_on: "EBA Q&A register entry 2025_7367, field 'Submission date'"
lifecycle_label: "Rejected question"
---

**Question published in the EBA Q&A tool · no answer · not legislation · published 23 Jul 2025 [Rejected question]**

*Rejected question · EBA Q&A register, 23 July 2025 · Checked against the EBA publication on 26 Oct 2026 · [Official source](https://www.eba.europa.eu/single-rule-book-qa/qna/view/publicId/2025_7367)*

| | |
|---|---|
| **Full title** | EBA Q&A 2025_7367 — Q&A — Correct classification of services related \[Rejected question\] |
| **Prepared by** | Not stated in the document |
| **Published by** | EBA, in the EBA Single Rulebook Q&A tool |
| **Reference** | EBA_QA_2025_7367 |
| **Document type** | Q&A |
| **Legal nature** | No answer · not legislation |
| **Addressees** | Not stated in the document |
| **Dates** | Published 23 July 2025; question submitted 5 March 2025 |
| **Legal basis** | DORA |
| **Related instruments** | None recorded |
| **Text on this page** | Word for word — the full text of the EBA publication |

**Correct classification of services related to the 'reselling' of software provided in SaaS mode**

### Question

With reference to the correct identification of the type of ICT services, taking into account the types contained in ANNEX III of Regulation (EU) 2024/2956, how should services related to the 'reselling' of software provided in SaaS mode be classified?

### Background

The doubt arises from the fact that access to software provided in SaaS mode (e.g., Microsoft 365) often occurs through a reseller and not with direct access to the owner of the software and the underlying infrastructure. The identifier S13 obviously excludes this mode of software delivery, and therefore the only alternative remains the identifier S19. However, the latter seems to refer to SaaS services provided directly by the owner.

***

### Answer

This question has been rejected because the matter it refers to has been answered in No. 107 of the Frequently Asked Questions on the Register of information.

***

**Source:** [EBA original document](https://www.eba.europa.eu/single-rule-book-qa/qna/view/publicId/2025_7367)