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# ICT services

*In force · DORA Article 3, point (21) · Regulation (EU) 2022/2554, OJ L 333, 27.12.2022 · Not yet verified against the official text ·* [*Official source*](https://eur-lex.europa.eu/eli/reg/2022/2554/oj/eng)

### Definition

> **(21)** '**ICT services**' means digital and data services provided through ICT systems to one or more internal or external users on an ongoing basis, including hardware as a service and hardware services which includes the provision of technical support via software or firmware updates by the hardware provider, excluding traditional analogue telephone services;

### Source

DORA, Article 3, point (21).

### Used in DORA

* Article 5
* Article 11
* Article 25
* Article 26
* Article 28
* Article 29
* Article 30
* Article 31
* Article 33
* Article 35
* Article 36
* Article 38
* Article 39
* Article 40